Building success with customers: Daniel Hoang’s Story

Meet Daniel Hoang, who joined TechWolf in October 2024 as part of our fast-growing Customer Success team. Fresh from completing his MBA at INSEAD, Daniel has quickly become a key contributor to our mission, working alongside our clients to deliver impactful, data-driven HR solutions. We caught up with him a few weeks in to learn about his journey, his experience so far, and what he’s most excited about in his future at TechWolf. Are you ready to be part of this dynamic journey too? Check out our open roles on our Careers Page!

A career path leading to TechWolf

Daniel’s path to TechWolf has been rooted in his passion for data-driven HR and customer centricity. After earning a Bachelor’s degree in International Business & Economics at Vietnam National University, Daniel joined Unilever’s Future Leaders Program, which exposed him to various functions across the business. During this time, he discovered a strong interest not only in HR (his home function) but also in customer engagement, particularly during his rotation in sales.

“Unilever gave me the chance to work in Vietnam, Singapore, and the UK across local, regional, and global HR roles, where I gained an end-to-end view of how data can empower strategic people decisions at different levels of the organization,”
Daniel Hoang
Customer Success Manager
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After completing his MBA, Daniel was drawn to TechWolf because of its unique focus on data-led HR transformation and the opportunity to join a fast-paced, impactful startup. "It felt like the perfect fit – combining my passion for people data with my drive for customer-focused work."

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Settling in with a supportive culture

Since joining, Daniel has been thriving in TechWolf’s energetic and collaborative environment. “The culture here is incredible,” he shares. “

“The level of autonomy and responsibility you’re given is refreshing. And the welcoming atmosphere has made it easy to connect with colleagues from across the company.” Daniel appreciates the team spirit and the focus on growth, describing TechWolf as a place where everyone is deeply engaged in building the next chapter together.“
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A customer-centric approach at TechWolf‍

For Daniel, each day is focused on engaging with customers to help them unlock the full potential of their skills data. Collaborating closely with teams across TechWolf, he partners with clients to deliver solutions that make a tangible difference.

His biggest highlight so far has been his first customer meeting.

“Right from the start, it was clear that collaboration is at the heart of what we do,” he reflects. “It was incredibly rewarding to solve complex problems alongside my customer and colleagues, helping the client realize the potential of their skills data via successful use cases. That experience reinforced why I joined TechWolf—it’s all about working hand-in-hand with customers to guide them on the best ways to leverage our technology.”

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Looking forward to solving complex customer challenges

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Looking to the future, Daniel is excited to be part of an industry that’s continuously evolving.

“I can’t wait to see how the skills data space grows and to be at the forefront of this movement,” Daniel says.

"Collaborating with customers to tackle new challenges is something I’m deeply passionate about, and the innovative problem-solving at TechWolf has been a great source of energy for me."

Inspired by Daniel’s story? If you’re ready to make an impact and join a team that’s redefining the future of HR with data, explore our open roles and start your journey with TechWolf.

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